01Who we are
System Alphas LLC (“System Alphas”, “we”, “us”) is an AI automation, software and growth company with offices in Sheridan, Wyoming, USA and Lahore, Pakistan. This policy explains how we collect, use and protect personal information when you visit systemalphas.com, contact us, download our content or work with us.
For the purposes of data protection law, System Alphas is the controller of the personal information described here, unless we process data on behalf of a client under a separate agreement. In that case we act as a processor and the client’s privacy notice applies.
02Information we collect
Information you give us
- Contact details such as your name, work email, phone number and company, when you fill in a form, book a call or email us.
- Details about your project or needs that you choose to share in a message.
- Information you provide when you apply for a role or sign up for updates.
Information collected automatically
- Device and usage data, such as IP address, browser type, pages viewed, referring site and time spent on pages.
- Cookie and similar technology data. See our Cookie Policy.
Information from other sources
- Business contact information from public sources, professional networks and partners, used for business-to-business outreach where the law allows.
We do not knowingly collect sensitive personal information through our website.
03How we use your information
- To reply to enquiries, schedule calls and provide proposals.
- To deliver services and manage our relationship with clients.
- To send updates or content you have asked for. You can unsubscribe at any time.
- To understand how our website is used and improve it.
- To keep our website, systems and clients secure and to prevent fraud.
- To meet legal, tax and accounting obligations.
04Legal bases (EEA and UK visitors)
If you are in the European Economic Area or the United Kingdom, we rely on these legal bases:
- Contract: to respond to requests before entering into, or to perform, a contract with you.
- Legitimate interests: to run and improve our business, website and B2B marketing, balanced against your rights.
- Consent: for non-essential cookies and certain marketing. You can withdraw consent at any time.
- Legal obligation: where the law requires us to keep or share information.
05How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us run our business, such as hosting, email, CRM, scheduling, analytics and automation tools. They may only use the data to provide services to us.
- Professional advisers such as lawyers and accountants, under confidentiality duties.
- Authorities when required by law or to protect our rights, users or the public.
- A buyer or successor if our business is reorganised, merged or sold.
06International transfers
We operate in the United States and Pakistan and use service providers in other countries. Your information may be processed outside your home country. Where required, we use safeguards such as the European Commission’s Standard Contractual Clauses to protect transferred data.
07How long we keep information
We keep personal information only as long as needed for the purposes above. Enquiry data is generally kept for up to 24 months after our last contact, and client records for as long as needed for the contract and legal obligations. We then delete or anonymise it.
08How we protect information
We use technical and organisational measures to protect personal information, including access controls, encryption in transit, least-privilege access and staff confidentiality agreements. No system is completely secure, so we cannot guarantee absolute security.
09Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete your information.
- Object to or restrict certain processing, including direct marketing.
- Receive your information in a portable format.
- Withdraw consent at any time.
- Opt out of the “sale” or “sharing” of personal information and targeted advertising, under certain US state laws. We do not sell personal information.
To use these rights, email contact@systemalphas.com. We will reply within the time the law requires and will not treat you differently for using your rights. You may also complain to your local data protection authority.
10Children
Our website and services are for businesses and are not directed to children under 16. We do not knowingly collect their personal information.
11Changes to this policy
We may update this policy from time to time. We will post the new version on this page and change the “Last updated” date. For significant changes, we will give more prominent notice.
12Contact us
System Alphas LLC
30 N Gould St, Ste R, Sheridan, WY 82801, USA
Pakistan office: 53-P Gulberg II, Lahore, Pakistan
Email: contact@systemalphas.com
Phone: +1 (281) 503-8333